Apple provides good support to its users. Every iPhone has a one year of hardware repair coverage that includes limited warranty and complementary support of 90 days. There is an AppleCare protection plan you can purchase for extended service which must be purchased when your iPhone is under one – year original warranty. If you protect your Apple iPhone with AppleCare+ protection, you get extended coverage of two years and it is effective form the day of the purchase of the iPhone. It also includes accidental damage coverage of up to $79 service fee plus applicable tax for two such incidents.
If you have any difficulty with your iPhone, you can go through troubleshooting guideline provided at its website. Then also if you can’t troubleshoot it, you can call the customer support representative at the specified customer service number. You will be provided with necessary help to resolve the issue.
You will also get many contact options. You can contact through phone call, message, email etc. and get advice from experts. You get the support 24 hours a day. You also can update your iPhone here. You can also get the latest downloads.
If you want to keep your iPhone well protected and wants stay away from worries of it, you must opt for AppleCare protection plan.
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Coverage information and Technical Support
If you have AppleCare protection plan and you sell your iPhone, then you can transfer the plan to the one whom you have sold your iPhone. To get the protection, you have to protect your documents – receipt of your iPhone purchase and receipt of your AppleCare protection plan.If you have any difficulty with your iPhone, you can go through troubleshooting guideline provided at its website. Then also if you can’t troubleshoot it, you can call the customer support representative at the specified customer service number. You will be provided with necessary help to resolve the issue.
Hardware Service
For hardware service, you can directly carry the device or go for mail- in service. Apple provides repair or replacement service according to the terms and conditions under the plan. The plan provides for two year’s repair and replacement warranty, but coverage to the battery is provided when its capacity to hold charge has depleted to 50% or more.Support at www.apple.com/support//iphone
You visit the apple website for iPhone support. Here you will see tutorials, guidelines, discussions etc. There will be many how - to questions and answers where you might get a solution to your problem. There is a user’s community you also can join. By joining, you can refer to others views and ideas and you can also share yours. You will find so many topics and resources to go through.You will also get many contact options. You can contact through phone call, message, email etc. and get advice from experts. You get the support 24 hours a day. You also can update your iPhone here. You can also get the latest downloads.
Limitations of AppleCare Plan
It doesn't cover installation, removal, repair or maintenance of non-covered equipment accessories, attachments, network, cellular services which are external to the covered equipment.Damage to the equipment due to accident, misuse, neglect, abuse, fluctuation due to power, unauthorized modification etc. is not covered.If you want to keep your iPhone well protected and wants stay away from worries of it, you must opt for AppleCare protection plan.
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